Why Engage External Technical Writing Services?

Organisations have trouble building and maintaining documentation. Due to:

  1. Other priorities for non technical writing staff such as engineers, IT, admin, HR and finance people.

  2. The expense of keeping full time technical writers on staff.

  3. In house non technical writing staff will create documentation in a variety of styles and formats, and will store documentation in a variety of often unsecure locations.

The Dangers of Absent Documentation

In not creating and keeping up to date documentation firms leave themselves open to a range of problems identified by Maralan Documentation. The impact, the problem, is the very real risk of financial loss and additional litigation resulting from absent or outdated documentation. Documentation is the recorded body of knowledge of every organisation. See Maralan’s Documentation Risk Matrix. Let us know if you would like us to prepare a financial business case for you assessing the merits of engaging Maralan Documentation.

Why Engage Maralan Documentation?

1. We have overnow 25 years experience in and focus on technical writing and document management. That's what we do. That's our passion. Over 130 clients to date have trusted us.

2. We take legal responsibility for the work that our people do. This contrasts with getting a tech writer from a recruitment agency, where you're then on your own once you choose from their offerings. We as a firm engage for the requested project directly with your organisation and we then take responsibility for the work we complete for you. 

3. When working with your organisation on projects, our people have backup. They have access to the technical writing brainpower of their colleagues at Maralan Documentation. These people have in many cases up to 30 years experience in the field across many projects and industries.  

4. We are agnostic when it comes to the choice of authoring tools and document management platforms. We will write with (author with) whatever tools are agreed with you as the best for your task. Whether that's an off the shelf software tool or your in-house favourite. We have used them all. We do not sell authoring tools or systems. To us that would negate our objectivity. We will recommend the best of breed tools and approaches for your technical writing and document management needs.