technical documentation & document management


We create, manage and maintain the following. Click for how we do it.

  • IT technical & user documentation

  • Document management

  • Business writing

  • Business case writing

  • Policies & procedures

  • Process documentation & mapping

  • Engineering documentation

  • ERP suite documentation

  • Technical speech writing

  • BCP/DRP documentation

  • OH&S / HSE documentation

  • Safe operating procedures (SOPs)

  • Work instructions

  • Instructional design

  • Instruction / Induction / Training guides

  • Form design

  • Technical communication and authoring

  • Finance and accounting documentation

  • Health & medical documentation

  • Compliance & risk documentation

  • Bid and tender documentation

  • Governance documentation

  • Quality assurance / ISO documentation

  • Operational documentation

  • Editing services

The group has since 1997 delivered these services across the following sectors:

  • Energy

  • IT

  • Cleantech

  • Waste Management

  • Chemicals

  • Plastics

  • Government

  • Oil & Gas

  • Transport & Logistics

  • Banking & Finance

  • Manufacturing

  • Engineering

  • Insurance

  • Construction

  • Retail

  • Consumer Goods

  • Utilities

  • Aged Care

  • Mining

  • Recreation

  • Medical

  • Automotive

  • Industrial Services

  • Education


Some examples from the projects we undertake and issues we address in the course of our working day .....